Amazon reminds me I bought this unit in 2006. It still works perfectly, but here are some points to consider. First of all I never leave the black butter tray on the top when the popping is in progress. The steam needs to get out to get the crispest possible result. It's still not quite as crisp as microwave popcorn, but does a good job of popping all the kernels into big fluffy pieces. I use organic popping corn which I store in a big mason jar to keep it fresh--if that matters with popcorn--don't know, but it's easier to pour from a jar than a plastic bag, and I never have a problem with the quality diminishing over time.I don't serve the popped corn in the cover (you'd need to replace the black cap if you do) because the inside is damp from the steam and would dampen the corn. I prefer emptying it out into a wooden bowl. That makes a nicer presentation, but in a dorm room, that doesn't matter and the cover serves fine in a pinch.The stirring arm will reverse by itself if it becomes snagged on heaped kernels or popped pieces and keeps things moving well during the popping. Cleanup is usually just wiping it out with a paper towel after it's cooled. When it's plugged in it begins heating immediately and the arm starts going around. It doesn't go fast, just enough to stir the corn as it pops. If you fill it too full of kernels the popped corn will raise the lid and escape so best to keep to the suggested maximum amount of kernels. I never bother to measure, just look for a single layer of kernels spreading out on the cooking surface. More than that means overflow. When you hear the popping stop, you unplug the unit and turn the whole thing over via the side handles, then lift the base off the bowl, returning it to the counter. It's easy, but the inside surface of the base is hot so it's good to be careful.If you want buttered popcorn, use butter to begin with as the fat instead of oil. It pops into the corn and flavors it nicely. If drizzling butter on afterward is still important to you, I heat the butter in the microwave and pore it on separately. The butter holder in the top isn't as effective in my opinion. I'd rather keep it free for letting the steam escape.I've tried several different poppers over time, but was never really satisfied and kept going back to the microwave version, but worried about it being unhealthy. Popcorn can be a good snack if you hold the oil down and don't add too much salt, so I kept searching for a popper where I could control those things and use my own non-GMO corn. This one really fits the bill. It's consistent, reliable and simple--and still working perfectly after six years. Although the popped corn could be a bit crisper, it's good enough that I will stick with this popper and am very satisfied with it. Highly recommended.