Great product...highly recommend...thick walls, keeps coffee hot. Unique dispenser nozzle, great idea...though I prefer traditional nozzle frankly since you can't lock this one open when dispensing large quantity service. Would prefer if nozzle would lock open as is common to allow for faster service to a crowd. But this unit very well made and should really last. Brew time is right on target with what is expected when manufacture puts in appropriate size heating element. Good value too.