The video showcases the product in use.The video guides you through product setup.The video compares multiple products.The video shows the product being unpacked. What makes the HSPT Golden Rainbow 10i so unique? The HSPT Golden Rainbow 10i combines industrial-grade materials with easy-to-use features. It loads 10 cigarette tubes at once, fully automating the process. Adjustable settings ensure perfect results tailored to your preferences. Can I use the HSPT Golden Rainbow with other herbs or products? No, this machine is specifically designed for cigarette tobacco with controlled moisture levels. Using other materials may affect performance and could damage the machine. How do I clean my Golden Rainbow? Clean after each use or at most after three cycles. Empty all tobacco, run a cycle without filling, and clear any residues. Refer to the Instruction Manual for full cleaning steps. What kind of backup comes with my Golden Rainbow? Your purchase includes up to 12 months of part and labor coverage or 20,000 cigarettes, whichever comes first. If issues arise within the first month, the machine will be replaced. Are replacement parts readily available if needed? The HSPT Golden Rainbow is built with the highest quality materials and designed to last. In the event of an issue, our teams in North America and Europe are ready to provide technical assistance and replacements.