Blackmoon Hair highly value your complete satisfaction and strive to offer a high quality product and service. All our hair are 100% human hair without any synthetic or animal hair,cut directly from young ladies,healthy,shiny,clean and nutritious. Hair Material:100% Unprocessed Brazilian human hair wigs,no any chemical mixed,no harm for health Hair Type:Brazilian deep wave wigs Hair Density:150% density Hair Color:Nature Color Color of Lace:Medium Brown Hair Weight:130-200Gram Kind notes: 1.Detangle hair gently by hands before washing.Do not rub or twist hair. 2.It is normal that there is few strand shedding when comb it with fingers at the first time. 3.Wash and condition the hair with moisturizing hair care products at least every 1-2 weeks. 4.Don't restyle the hair too often too hard,or the hair will easily get dry and the knots will be damaged. 5.Have hair to dry naturally. Do not expose to sun or dry by hair drier. Q1.100% Human Hair? A:Testing by Burning- Human hair will show white smoke while burning and will turn to ash; Synthetic hair will show black smoke and will be a sticky ball after burning. Q2.Hair Length? A:Stretch the hair to be STRAIGHT and then measure(0.1-0.3 inch margin for error is accepted). Q3:How long it last? A:It depends on your maintainance(generally 6-12 months). Treat it like your own hair with hair care tips and make regular washing with conditioner can usually make the hair longer. Q4.Return/Refund Policy? A:For any Quality Problems, Please Contact us first and offer pictures to explain it within 7 days upon receiving your items.After we confirm, you can return the item back for Full Refund, and we also pay the return shipping cost. Note: ITEMS MUST be in their ORIGINAL CONDITION.