Didn’t have any issue getting this to work. Simple startup instructions were super easy to follow. Battery life is kind of short but the remote and performance is great. It smoked up our garage really well. It’s the ulanzi model says ulanzi on the box. Not a scam. They may have had quality control issues but thankfully mine is working great. Comes with everything you need and was able to get it to overnight with prime for a photo shoot the next day. It seems to work well in a no wind environment and can fill a large room quite easily. I didn’t want to store a larger model and the battery power handheld option is perfect for my situation.