This is the second Mixpresso I’ve purchased. I bought the first one (red) and liked it so much I bought a second Mixpresso (black) for our lake homeBoth machines came very well packaged. Definitely not frustration-free packing bit it certainly did the job. The set up was quick and easy for the first machine. No issues whatsoever, even for a novice. The one I bought for our lake house was a bit of an issue. It’s an old lake cabin and has only two prong outlets. So it required a three prong adapter (we have proper grounding) and we plan on upgrading to a proper three prong outlet soon. That glitch isn’t Mixpresso’s fault but be advised, it does require a three prong outlet.I haven’t had any issues with the machine properly accepting a variety of Nespresso capsules . They all have loaded properly first try and delivered good espresso. I would say that the black model seems to drip, drip, drip longer than the red. I’m patient. The black model seems a bit quieter than the red but that could be a matter of different kitchen acoustics. All in all, it’s no louder than other machines I’ve heard. It’s easy to clean. The water canister is a bit fiddly to fill and set but I solved that annoyance by bringing the water to the canister. Much easier.Although I can’t speak to longevity, no issues thus far and I consider it a good bargain.