I would deduct 1.2 points for packaging, and some issues with the user manual, and one of the features I miss on the display.The shipment arrived on time but the box was busted up pretty badly. I could not rescue it. The Amazon Driver stayed near by while I inspected the contents to make sure nothing was damaged inside, then he helped me place it in my entryway after I established that nothing was wrong the machine itself or the internal packaging.I am over 70 years old and found no problems assembling the machine by myself, although I did take all afternoon to do so. The user manual was fairly well designed except that some of the detail images were way too small for my old eyes to pick up 'details'. For that reason I deducted .03 points from the overall score, (BIGGER DETAIL IMAGES PLEASE). You don't need any extra tools to assemble this. They are all included with the clearly labeled hardware. With a little planning this can be easily assembled by one person. As I said, I am over 70 years old, I have a bad back, and I had no issues assembling it.The heaviest part to move is the main flywheel assembly, and even with a bad back I was able to pick it up and carry it into the living room for assembly, and in it's permanent location. Another option I considered to move it would be to tilt the assembly onto an old beach towel and pull it across the floor to the location to assemble, but, as I mentioned, it was light enough for me to carry a short distance (about 14 feet).I have been using it for a week now and have only one complaint - it does not have a step counter. The machine is very sturdy and supports the 230 lbs of my body weight without issue or noise. It is smooth and very quiet compared to my cubi I have been using. I also like the customizable display options for each user.Before purchasing the 470 my wife and I read a review online. The reviewer noted that the machine's lowest resistance level was still much higher than other machines. I have no other experience with ellipticals, but my wife does and she confirms that it is harder than those she uses at the gym. That being said, after a week both she and I have improved our endurance and I can now do 30 minutes non stop at the lowest sittings, She was spending 30 minutes on the elliptical at the gym and it took her three days to get to 30 minutes. Neither of us has tried any of the default programs yet. We still need to get in better shape.My greatest complaint is the packaging. I think the packaging they use is more suitable for delivery to a department store or fitness store, not to a residence where the deliver van has to be loaded with objects of various sizes and weights. The riggers of transporting a large item like this requires stronger materials. The carboard box was the consistency of dry bread. It practically fell apart in my hands. The Styrofoam survived the shipping, but not the unpacking. Beads of Styrofoam popped out all over the place no matter how carefully I removed parts or tape. It was a total mess to clean up and accounts for most of my assembly time. For that reason I would deduct .17 from the total score.Overall it is a great machine for the price and I'm getting back tone in muscles I rarely use any more, even after only a week. It's a great bargain.