This is by no means a high end espresso maker, however it's easy to use and produces decent results for the price.The reservoir is HUGE. I only had to fill it once a week making 1-2 doubleshots a day. I liked that apart quite a bit. It comes with 2 sized inserts for the portafin - single and double shot. It's recommended you only use the double shot with 13-15g of espresso. I used this with Cafe Bustelo and it produced a very rich espresso with 20% crema at the top. It's consistent every time so long as you tamp it correctly. We used a scale that's accurate down to 3 decimals to ge tthe right amount in each time.The temperature is nice, but you do need to run 1 or 2 empty loads to get the metal warmed up or you'll get a luke warm espresso.Overall it's very easy to use - the touch screen does what it's supposed to. The milk frothing is OK - make sure to let it eject the water at first since it's not steamed yet. Otherwise it's perfectly acceptable to make milk froth with the correct container. It warms up in <30s so you aren't waiting forever to make your drink. 29s after hitting the button you have a doubleshot of espresso.