This is one of the best purchases we have ever made! The design of this coffee machine, which can brew coffee, espresso, cappuccino, macchiato, and lungo, latte, is brilliant—no mess at all! Although we love cappuccinos, our previous machine was difficult to operate, and the frother created a mess. Eventually, it just sat unused on the counter.In contrast, this new machine is incredibly easy to operate, consistently produces perfect cups every time, and is SO EASY TO CLEAN! Surprisingly, I thought I would only use it for the fancy milk-based coffees, but I actually prefer the 8 oz coffee it makes over any other coffee I've had. To me, the milk coffees are a real treat, but my husband has a couple every day and loves them.We did purchase a second glass cup because we use them frequently. Although my husband just drinks his cappuccino out of the glass cup, I prefer to pour it into a mug. It looks just as pretty!We use this product about six times a day and utilize all its features. Every coffee option is delicious, and our guests really enjoy it. We also offer a variety of syrups, cinnamon, and raw sugar for our guests to choose from. Overall, it is fun, tasty, and easy for everyone to use.To use the double shot feature, you must get the LavAzza Gold Selection 2 (50 cents each). There are other options you can try for the single, but we like the LavAzza expert espresso Classico (40 cents each). We buy the pods on Amazon. They are very reasonable.I highly recommend! We have had it now for 3 months and just did our first descale. Super easy directions to follow.