**UPDATE** PLEASE READ BEFORE YOU PURCHASE! GREAT MACHINE , BUT A MUST KNOW!My first review has changed. I purchased about May 10th, then due to faulty steam wand I returned about 4 days later and got a refund immediately (same day) from Amazon. So I purchased the same one again. I just received it today, May 16th (2 days later), very quick delivery! love it!Anyhow, this is a MUST KNOW... the reason my steam wand did not work is due to the screw that was not tightened on the wand! See all pics! This is what happened the first time. I washed all parts, and as I pulled off the black plastic cover on the steam wand the screw came off with it and fell into my garbage disposable without my knowledge., that's why the steam wand did not work.When I used my garbage disposable hours later, I heard the loud noise, then found the screw in there but I did not know where it came from. So as I received the new espresso machine today, I did the same thing, cleaned all parts and took off the black plastic off the steam wand and this time, the screw (which was not tightened again) it fell to the ground this time, not into my garbage disposal! I am so grateful it fell on the floor and I now know what happened to the other espresso machine!So if you purchase this machine, or any other espresso machine, be very careful of parts! BTW... this espresso machine is AWESOME!!!