SOWTECH Instant Espresso Machine-Enjoy Your Coffee Time Previous page Next page 1 20BAR HIGH-PRESSURE 2 RELIABLE DESIGN 3 NEW HEATING TECHNOLOGY 4 COLD BREW FUNCTION Previous page Next page 1 CUP WARMING GRILL 2 POWERFUL STEAM WAND 3 LEAK-PROOF WATER TANK 4 AUTO POWER OFF Previous page Next page 1 The first time use 2 Make espresso 3 Froth the milk Previous page Next page 1 BREW FAVORITE ESPRESSO 2 ENJOY YOUR INDOOR TIME 3 ENJOY OUTDOOR TIME 4 PERFECT CHOICE FOR GIFT Can I use coffee pods with this machine? No, our machine isn't suitable for espresso pods. Please use freshly ground coffee with it. The machine is running but no water is coming out and I can't make coffee, what's going on? 1. Please make sure the water tank is placed correctly. 2. For first time use, please follow the user guide. 3. When the water tank is empty and refill the tank, please release steam for 5-10 seconds before using the brewing function normally. Why isn’t the temperature of the coffee hot enough? If your coffee doesn’t taste hot enough, it may be caused by not running a pre-heating cycle before brewing. Please try pre-heating the brew head, tubes, portafilter, and your mug by brewing a double espresso without adding any ground coffee. Is there any tips for making milk foam? 1.Use cold whole milk. 2.Please don't insert the steam wand deep into the milk. To achieve the best frothing result, insert the steam wand in the milk, just blew the surface. 3.Please keep the steam wand at a 30-60° angle to the surface of the milk. Can I refill the water tank after it runs out? Not recommended. The machine is brewing coffee but no water in the water tank. when you refill the tank and brew, no coffee will come out. You need to use the steam wand to spray out steam for 5-10 seconds before brewing coffee again. The first time you operate the unit, it can not brew coffee. · Rotate the control knob to the "ON" position. · Let the water or steam spout out for 10s. · Rotate the control knob to the "OFF" position. · Now you can brew coffee normally. The video showcases the product in use.The video guides you through product setup.The video compares multiple products.The video shows the product being unpacked. The first time use Merchant Video Water tank is drained, refill again, but it can not brew coffee · Rotate the control knob to the "ON" position. · Let the water or steam spout out for 10s. · Rotate the control knob to the "OFF" position. · Now you can brew coffee normally. The video showcases the product in use.The video guides you through product setup.The video compares multiple products.The video shows the product being unpacked. Solve the problem Merchant Video How to froth the milk? 1, Turn on the machine and press the steam button. 2, The button flashes and the machine is warming up. 3, The button stops flashing and the steam is successfully preheated. 4, Immerse the steam wand about 1 inch into the milk. 5, Rotate the control knob to the "ON" position. 6, The frother makes a hissing sound, which is normal. 7, The milk foam is ready. The video showcases the product in use.The video guides you through product setup.The video compares multiple products.The video shows the product being unpacked. How to froth the milk? Merchant Video How to make iced coffee? 1, Fill the tank with ice water but not above the Max line. 2, Add the ground coffee and press it firmly. 3, Clean up any residual ground coffee. 4,Install the funnel and rotate it to the center. 5,Turn on the machine and press the cold brew button. 6, Delicious iced coffee is ready. The video showcases the product in use.The video guides you through product setup.The video compares multiple products.The video shows the product being unpacked. How to make iced coffee? Merchant Video How to unclog a steam wand? 1, After the machine has cooled, remove the nozzle. 2, Remove the cleaning needle from the back of the tamper. 3, Insert the cleaning needle into the nozzle to unclog it. 4, Clean the nozzle under running water. 5, Install the cleaned nozzle onto the steam wand. 6, You can now use the steam wand to froth milk normally. The video showcases the product in use.The video guides you through product setup.The video compares multiple products.The video shows the product being unpacked. How to unclog the steam wand? Merchant Video How to make the coffee hot enough? A cold filter, filter holder and cups can lower the extraction temperature, especially when the ambient temperature is low. Please preheat the coffee machine before brewing. Install the filter and filter holder without coffee powder. Turn on the machine and press the "Brew" button. Let the water come out to preheat the coffee maker. The video showcases the product in use.The video guides you through product setup.The video compares multiple products.The video shows the product being unpacked. How to make the coffee hot enough? Merchant Video